Refund Policy

Standard warranty is 2 years on labor and parts supplied by American Handwerk, inc.. American Handwerk, inc. warrants that wall work performed and parts and equipment which were installed in the servicing of the electrical unit(s) were completed in a workmanlike manner and that said work shall be free from defects in materials and workmanship for a period 365 days from date said work was performed or manufacturer’s warranties (except for the exclusions listed below). American Handwerk’s obligation for defective products and/or workmanship or any damage caused thereby, and Customer’s exclusive remedy, shall be limited, at American Handwerk’s option, to the replacement of any defective parts or workmanship or the refund of amounts paid by Customer for said service and shall be conditions upon American Handwerk receiving actual written noticed of said defect within the 365 day period noted herein. Items disclosed on invoice & declined by Customer or Customer supplied equipment may be excluded. These exclusions may have limited or no warranty if parts have been replaced by American Handwerk and not worked on by anyone else during warranty period or use of items that damage electrical parts supplied by us. Warranty period may be different if noted herein. (Warranty excludes stop-pages and customer supplied items). All warranty issues must be allowed to be inspected and approved by American Handwerk before any repair is made or warranty is voided. Warranty is not transferable. Not liable for damage caused by weather, normal maintenance items not reviewed by whomever, or manufacturer defects.